Texte d'introduction

Sales conditions

General terms and conditions of sale of services relating to tuition and supervision by instructors at the ESF (Ecole du Ski Français) at Tignes Val Claret of skiing and other snowsports disciplines.


ESF Tignes Val Claret 
Immeuble les neiges d'or 
73320 TIGNES - FRANCE 
Tel. +33 (0)4 79 06 31 28
Fax. +33 (0)4 79 06 39 91 
infos@esfvalclaret.com

You can register for services provided by our ESF instructors at Tignes Val Claret either via our website, by mail or by any other method of communication.

As regarding online sales via our website, simply follow the online registration instructions and your order will be transmitted electronically to our ESF.

As regards other types of distance selling, please contact the ESF at Tignes Val Claret.

Registration for ESF services at Tignes Val Claret implies total acceptance of these general terms and conditions.


Article 1: Services

All the instructors of the ESF Tignes Val Claret have followed a State-approved training course and their teaching methods are recognized nationally and internationally.

The services shall be provided for individuals or for groups. For lessons to be properly conducted in a group, the skiers should have the same level. In view of the material impossibility for the instructors of the ESF to verify the level of each client prior to registration, the client shall be responsible for his choice of technical level according to the scale drawn up by the ESF.

Accordingly, the ESF reserves the right to reintegrate a skier into a group that is better adapted to his level if such level does not correspond to his declaration, and subject to the capacities of the other groups. The skier shall not be able to claim any reimbursement or other compensation as a result there of due to his (or her) declaration.

Skiing lessons are organized in a specific environment of an unpredictable nature. For such purpose the client shall be personally required to take care of his own safety and that of others. The liability of the instructor shall be limited to a duty to exercise skill and care. The client shall ensure that he complies with the instructions of the instructor.

The ESF shall not be liable for any accidents caused by skiers who take part in the lessons.



Article 2: Insurance

The ESF has a Professional Liability Insurance policy that covers every instructor in the exercise of their function. This insurance allows to cover any injury caused to a third party or the clients while they are under the authority of the ESF and the instructor.

The client and/or participant is entirely responsible for their own equipment. The instructors accept no responsible for any damage caused by the participant’s equipmentl or, in the case of theft or damage, to the participant’s equipment.



Article 3: Payment and reimbursement

Prices

The prices of the ESF Tignes Val Claret are presented on this on-line sales site, accessible from www.esf.net and from the specific site of the www.esftignes.org.

The prices indicated shall include the classes provided by an instructor of the ESF Tignes Val Claret, and shall exclude any other services (insurance, ski-lifts, accommodation, etc) except in particular cases.

As a result, the client shall be required, prior to the time of the lesson, to obtain a pass for the use of the ski-lifts and, depending on his choice, insurance to cover him against any risks inherent to mountain sports (third-party, liability, rescue).



Terms of registration and payment

As regards online sales on our site : 

You are required to fill in the registration form given on this site, adding the date and signing it electronically by clicking on the appropriate icon. With the on-line payment, it will be sent to ESF Tignes Val Claret. You will immediately receive an acknowledgement of your order by e-mail.

Full payment shall be made when the registration form is sent via the online sales site of the ESF Tignes Val Claret. The said payment shall constitute the settlement of the contract. It will be confirmed by email.

The ESF shall only guarantee the availability of those lessons that are proposed on the execution of the contract. A single means of registration and payment is at your disposal : dispatch via Internet of your registration form and bank transfer to the ESF Tignes Val Claret through the intermediary of Cyberplus (the electronic bank of the Banque Populaire : secure payment, certified and guaranteed by the banking institution).

For other methods of non-direct booking, inscriptions must be made by the sending of a booking form with the complete payment, by check (French only), payment card etc to ESF Tignes Val Claret.

Payment implies the acceptance of all terms and conditions and the completion of the contract.

Lessons are booked for exact dates. The legal cancellation delay of 7 days from the date of your online booking (Article L121-20 of Consummer Code) is not valid due to the application of Article L121-20-4 of the same code.



As regards other types of distance sales : 

Registration can be effected by sending a booking from together with the full amont due by cheque, bank card, etc..., to the E.S.F. Tignes val Claret.

The E.S.F. Tignes val Claret will ensure the availability only of lessons for which a contract has been concluded.

Payment concludes the contract.

Services are booked for set dates. Consequently, the retractation deadline of 7 days for distance selling provided for in Article L121-20 of the Consumer Code is not applicable in accordance with Article L121-20-4 of the same code.

Article 4: Terms of reimbursement

4.1  Cancellation of a booking up to 15 days before the start of the lessons

In the event of unforeseen circumstances, the ESF Tignes Val Claret will refund the price paid but retain an administration fee of 10% (with a minimum of 20 €).

In the case of a cancellation without unforseen circumstances, the ESF Tignes Val Claret will refund the price paid but will retain an administration fee of 10% (with a minimum of 20 €) and in addition retain a cancellation fee of 10% of the price of the booking.

Should the client be absent at the start of the lessons, the price thereof shall not be reimbursed and the lesson may not be exchanged for a different one.

In event of unforeseen circumstances (the closure of slopes or ski-lifts- dangerous weather conditions),no refund will be made. 

The ESF reserves the right to cancel or suspend lessons especially in event of unfavorable weather conditions, or if the behaviour of a skier is likely to disturb the organisation there of. Such cancellation shall not give rise to any compensation.

The ESF reserves the right to cancel the group lesson if they are less than 3 clients enroled.



4.2  Cancellation of a booking less than 15 days before the start of the lessons

In the event of unforeseen circumstances, the ESF Tignes Val Claret will refund the price paid but retain an administration fee of 10% (with a minimum of 20 €) and in addition retain a cancellation fee of 10% of the price of the booking.

In the case of a cancellation without unforseen circumstances, the ESF Tignes Val Claret will refund the price paid but will retain an administration fee of 10% (with a minimum of 20 €) and in addition retain a cancellation fee of 20% of the price of the booking.

Should the client be absent at the start of the lessons, the price thereof shall not be reimbursed and the lesson may not be exchanged for a different one.

In event of unforeseen circumstances (the closure of slopes or ski-lifts- dangerous weather conditions),no refund will be made. 

The ESF reserves the right to cancel or suspend lessons especially in event of unfavorable weather conditions, or if the behaviour of a skier is likely to disturb the organisation there of. Such cancellation shall not give rise to any compensation.

The ESF reserves the right to cancel the group lesson if they are less than 3 clients enroled.




Medal reimboursement
This is only valid for the purchase of an ALL INCLUSIVE : Lessons + medal If you have purchased an ALL INCLUSIVE (lessons + medal) and you do not wish to receive the medal : it is possible to recieve a refund for the medal, and for its public price, by asking at an ESF Val Claret office during the period of lessons. After the last day of lessons, not refund will be possible.




Article 5: Disputes

Any disputes arising from these general conditions of sale shall be referred to French Courts to be settled under the laws of France. Only the French version of this document shall be authoritative.

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